Check this out: http://www.ticketnews.com/news/Arkansas-Supreme-Court-to-weigh-in-on-Ticketmaster-fees081126937
Root for the little guy. Ticketmaster has a virtual monopoly on ticket sales and they've abused that privilege for too long (or they can't run a business properly). The phantom surcharges on each ticket amount to 10-20% of the actual ticket. This isn't the only place where Ticketmaster is facing the music, they're being sued all over the US and abroad. They've even merged with other box office companies to further extend their stranglehold on the industry.